EatStreet
EatStreet Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EatStreet has 1.7 star rating based on 149 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend EatStreet to a friend or colleague.
- Rating Distribution
Pros: Good food, Quick delivery, You get to be lazy and have someone serv you.
Cons: Worthless, Cold food, Take hours.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EatStreet has 1.7 star rating based on 149 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend EatStreet to a friend or colleague.
- Rating Distribution
Pros: Good food, Quick delivery, You get to be lazy and have someone serv you.
Cons: Worthless, Cold food, Take hours.Recent recommendations regarding this business are as follows: "Don't do business through Eat Steet or you will get ripped off.", "Don’t deal with either company", "Shop elsewhere", "Avoid — use another vendor or call and order directly.", "Don’t use the app or this company".
Most users ask EatStreet for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
I sent an email numerous times and you are not replying or responding or attempting to resolve
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing food from my order and need refund
- Food came fairly quick
- Items were missing
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFood not delivered
- Poor delivery and customer service
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAwful
Preferred solution: Price reduction
User's recommendation: Nope. Choose any other company. They didn’t deserve even one star!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerContacted customer support and they only pass the buck.
Staying in hotel. Decided to order food from Charlie Ds.
The order I placed online was for like a rotisserie chicken/baked chicken, potatoes and gravy, broccoli rice, okra and carrot cake. The order was changed by the restaurant to a 2 piece dark fried chicken. I dont want fried chicken but then order has been received with 2 pieces of chicken dry broccoli rice which tastes spoiled carrot cake and a roll. Called the location twice she said to contact eat street and that the roll she gave me was complimentary.
I spoke with Eatstreet customer service. They said they would call the location. Put me on hold and came back on the phone saying that I should call Charlie Ds and speak with them.
I paid almost 30 dollars for items not received and each person passing the buck. Im sure it was the my money they were pocketing.
- No pros
- Passing the buck
Preferred solution: Full refund
User's recommendation: Don’t deal with either company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy first and last time experience with Eat Street,
- Thieves
Preferred solution: A protest against eat street.
User's recommendation: Don't do business through Eat Steet or you will get ripped off.
Refund request
Went to webpage of local business. A message popped up asking if I'd like to reorder based on my last purchase.
I tried yes, paid with card. I noticed the price was higher than last time so I planned on discussing this with them when I picked up my order. (I did not know I was talking with Eat Street as I've placed this order numerous times before. I proceed to the business to pick up my order.
It wasn't until I picked it up and discussed the increase in price, that I discovered my order was placed with Eat Street.
I will not be using this webpage again. However, Eat Street did not deliver my order, I expect the amount to be refunded, which is approximately $10.00l
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Never received 2 orders
Company fixed the issue and I have been provided with apology. emailing with them
The tickets were open and said preparing food for two hours. When I called the restaurant, I'm informed the food was picked up. When I reach out to eatstreet the chat does not work, I do not get a quick response via email, and when I call I'm informed that the policy is there is nothing they can do. I put specific directions in with my order to get to my house in a new development.
I have ordered through Eeatsreet a dozen times since I moved to this property and have always received my food until the last two times. There has to be some kind of contact between the driver and consumer, like Uber eats has. Or hire drivers that can read directions that are put with the order. Drives that update the tracking the food is on its way, and close out the ticket as delivered when they drop off the food.
Not two hours later while the consumer is wondering where their food is. Very disappointed and sad that I am out $100.00 in ordered food.
- Supposedly getting food delivered
- Terrible cust serv
- Food never delivered
Preferred solution: Full refund
User's recommendation: Would not recommend them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDouble charge
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor Experience and Fraudulent Charges
- Nightmare to work with
Preferred solution: Full refund
User's recommendation: Avoid — use another vendor or call and order directly.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Syracuse, New YorkFailed to refund
User's recommendation: I will not use them.
Cause eat street sucks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder from wrong site. Had to pay again from correct site
- Lied about the refund
- Had to pay for order twice
- Messed up my order
Preferred solution: Full refund
User's recommendation: Never use tt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFood tasted bad
So I know this is not eat streets problem but I dont use eat street for this very reason! Once I said I did not like my food I was told I had to contact eat street and eat street told me I had to contact the restaurant.
Either way I had terrible tasting food and every combo I ordered came with a egg roll which never got placed into my food boxes. I still have not been refunded for the food that I never ate because it was so disgusting and bland. Talk about terrible hospitality?? I work with food and I dont appreciate being sent back and fourth for a very exspensive order to be refunded.
Still I have not been refunded because eat street told me they called the restaurant and asked about if I really missing items or if I was making it up ? The eat street phone operator told me he would send my concerns to investigate further. He also told me that I couldnt get refunded because the restaurant said I lied and had every single item. But it wasnt just missing items it was not even good.
It was very plain. And dry. As a customer I should be able to be refunded exspecially since I called right after my food was delivered and said I didnt like my food.
Why do I have to wait for further investigation when no one cares because theyre not the one who paid for disgusting food. Someone should have refunded me exspecially since I offered to bring my food back.
Preferred solution: Full refund
User's recommendation: Don’t order through a 3rd party app. Unless your okay with not being refunded if your order was not completed and taste disgusting
Displeased with there driver
- Non
- Drivers steel your food and money
Preferred solution: Full refund
User's recommendation: Shop elsewhere
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service
I ordered a simple order and part of it was missing. It was hard to even find a contact number for eat street, but I did.
The first person I talked to, the call seemed to drop so I called back - next two people said they couldnt do anything because my issue had already been escalated and someone would reach out later, but via email, even though I was literally on the phone with them. Originally I had asked to either have the missing part replaced or refunded, but when I asked how long it would take to hear back, they said at least 48 hours of processing time, so I definitely wasnt getting this simple issue resolved or anything replaced today.
Other delivery services have much better customer service. Avoid eat street.
- Issues with order
- Horrible customer service
Preferred solution: Refund, delivery, improved customer service
User's recommendation: Absolutely avoid
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